We take pride in delivering facilities management services that are safe, compliant, and efficient. But don’t just take our word for it—hear directly from our clients. Our testimonials showcase the experiences of those who rely on us for proactive maintenance, operational support, and responsive service, demonstrating the value we bring to every site we manage.
Winvic Construction Customer Service (WCCS) has worked with Healthy Estates Facilities Management (HEFM) for over 12 months to establish our Aftercare service. HEFM manages our Aftercare new build defects profile and is involved with the Customer introductions, EMAINT set up, contractor engagement and regular Customer Review meetings. Their approach has proved very successful and our customers receive a seamless service from site handover.
HEFM offer a very personable and reactive service of which is key for our front line
Customers. We have developed a progressive partnership with Dave, Sally and the team encourage constructive feedback for their service delivery and are proactive with continuous improvement.
Our partnership continues to grow and we are encouraged to be involved with EMAINT programming, this has allowed Winvic to develop a bespoke defect reporting platform with HEFM. I really enjoy working with the HEFM Team, we have an excellent partnership and achieved some great outcomes.
We have been working with HEFM for over 2 years, Dave and the team have been critical in supporting the property services function at Cinnamon. A partnership that works well!
Having now worked with HE-FM for past 10 months to date we have formed a mutually hard working partnership that has become a valuable part of our servicing maintenance regime coupled with a 24/7 reactive call centre facility has greatly improved and assisted the way we operate and facilitate our business. That along with the cost savings they have made us confirms we made the right decision when we brought them onboard.
