How HE-FM can help

At Healthy Estates Facilities Management, our purpose is to keep your sites safe, compliant, and fully supported. We deliver a complete facilities management service that combines compliance expertise, proactive maintenance, and responsive support—ensuring your estate runs smoothly while saving you money. Our focus is on reducing risk, improving efficiency, and giving you the confidence that your buildings are in safe hands.

Our 24/7 Helpdesk is always on hand to support you whenever issues arise. Whether it’s an urgent repair, a compliance concern, or a routine query, our team ensures the right support is dispatched quickly and efficiently. With round-the-clock coverage, you can rely on us to keep your sites safe, compliant, and fully operational—day or night.

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Benefits of working with
Healthy Estates Facilities Management

High quality delivery 24/7 all year round

Guaranteed lower client operating costs

Experienced dedicated team

Innovative and dynamic ideas

What We Support With

At Healthy Estates Facilities Management, we take the administrative burden off your shoulders so you can focus on your core responsibilities. We provide expert support in contractor management, data management, asset management, service coordination, and the management of new builds. Our team ensures every process runs smoothly, helping your sites remain safe, compliant, and efficient—without adding extra work for you.

Our admin services come as standard, see below for a brief overview of what we offer

Contractor Management

Working with your existing contractor base or introducing new service providers to your organisation, we will tender and negotiate all of your service level agreements. Using our industry expertise and bulk procurement deals, we ensure best value for you. Once in place, our software will help us manage the contractors performance, costs and customer satisfaction at all points, allowing us to manage contractors adherence to strict contractual terms and conditions.

Data Management

Our Data Management Partners provide a sector leading Facilities Management software that is at the heart of the service we deliver. It tracks the movement, performance and effectiveness of all your approved contractors, as well as managing your properties at an individual asset level, to ensure safety and compliance at the best possible value. The system uses a variety of dashboards to track and monitor work flows and support our Helpdesk in its day-to-day operation. Monthly tailored reports provide information on work volumes, spend and performance of both assets and contractors.

Asset Management

Our service follows an asset led strategy, with all data logged and linked to the individual asset, or group of assets. This gathers invaluable information on cost in use to support informed decision making on asset procurement. Fixed asset valuations based on the capital cost, life cycle and depreciation are available for your organisation at a touch of a button.

Service Experts

We have a number of building and mechanical experts within our team to deal with any complex technical issues, focused on ensuring the correct work is carried out at the correct price. This resource provides your organisation with a depth of knowledge that might not currently be available in house.

Management of new builds

Healthy Estates onboard new builds from practical completion to ensure a smooth transition from the development team to the facilities management service. We manage any defects with the main contractor, support any warrantees and set up planned service regimes.

Contractor and Invoice Management

As part of our comprehensive support, we manage Service Level Agreements (SLAs) with all contractors to ensure accuracy and compliance. Our billing team carefully checks that all invoices reflect time on site and contractual agreements, addressing any discrepancies before submitting approved invoices to your team for payment. We can also provide tailored support to your finance team with invoice processing, customised to meet the needs of each client.

Budgeting and Forecasting Support

We help you take the stress out of budgeting and forecasting by providing clear, accurate, and timely financial insights. Our team works closely with you to analyse historical data, predict future expenditure, and plan for upcoming maintenance or projects. By providing detailed, easy-to-understand reports, we empower your team to make informed decisions and manage your facilities more efficiently.

Offering bespoke packages tailored to meet the needs of individual organisations and we pride ourselves on creating a platform custom built to your individual needs.

Platform Custom Built To Your Needs

We pride ourselves on creating customised platforms tailored to your unique needs. 

Our personalised approach ensures that every aspect of our service aligns with your specific requirements, whether it’s maintenance schedules, energy management, or compliance tracking.

By leveraging advanced technology and industry expertise, we build a robust, flexible platform that adapts to your evolving needs.

Trust Healthy Estates to provide a bespoke facility management solution that delivers exceptional results.

Healthy Estates Facilities Management: Method Statement

Purpose: To ensure your sites remain safe, compliant, and fully operational through proactive care, planning, and rapid response.

Our Approach

We carry out regular inspections and servicing of all equipment and assets to prevent breakdowns and reduce downtime.

We manage your facilities to keep them running smoothly, minimising disruption and ensuring day-to-day operations continue efficiently.

Our 24/7 helpdesk and rapid response team handle urgent issues, coordinating contractors and restoring normal operations as quickly as possible.

Benefits to You

  • Reduced risk of unexpected failures.
  • Efficient management of assets and contractors.
  • Clear reporting and compliance tracking.
  • Peace of mind knowing your facilities are supported around the clock.

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Accreditations

Our contractors are accredited with the following:
Healthy Estates Facilities Management
  • Preston Office
    21-23 Dollywaggon Way
    South Rings
    Bamber Bridge
    Preston
    PR5 6EW
24/7 Support

At Healthy Estates Facilities Management, we provide round-the-clock support to ensure your sites remain safe, compliant, and fully operational at all times. Our services include:

  • A 24/7 helpdesk to log and manage urgent issues
  • Rapid response to emergencies, breakdowns, or incidents
  • Coordination with contractors to ensure timely resolution
  • Continuous monitoring of critical systems to prevent downtime
  • Clear communication and updates to your team throughout the process

With our 24/7 support, you can have peace of mind knowing that any issue—day or night—will be managed efficiently and professionally.

Solar Heating Management

At Healthy Estates Facilities Management, we ensure your solar heating systems operate efficiently, safely, and sustainably. Our services include:

  • Installation support and system commissioning
  • Routine inspections and preventative maintenance
  • Monitoring system performance to maximise energy efficiency
  • Troubleshooting and rapid resolution of faults or failures
  • Compliance checks with current energy, safety, and building regulations
  • Coordination with specialist contractors for upgrades or replacements

By managing your solar heating systems, we help you reduce energy costs, maintain reliability, and meet sustainability objectives while ensuring your facilities remain fully operational.

Renewable Energy

At Healthy Estates Facilities Management, we help your sites harness renewable energy efficiently and sustainably. Our services include:

  • Installation, maintenance, and monitoring of solar panels, wind turbines, and other renewable energy systems
  • Energy performance optimisation to reduce costs and carbon footprint
  • Regular inspections and preventative maintenance to ensure system reliability
  • Compliance checks with current energy and safety regulations
  • Coordination with specialist contractors for upgrades or new installations
  • Reporting and analysis of energy production and usage

By managing renewable energy systems, we help you maximise efficiency, reduce environmental impact, and support sustainability goals, all while ensuring systems are safe and fully operational.

Mechanical, Plumbing and Water Management

At Healthy Estates Facilities Management, we ensure all mechanical and plumbing systems are safe, compliant, and fully operational. Our services include:

Mechanical Systems:

• Installation, maintenance, and servicing of mechanical equipment
• HVAC system support and optimisation
• Pumps, valves, and other building services machinery

Plumbing:

• Routine inspections, repairs, and maintenance of plumbing systems
• Leak detection and rapid fault resolution
• Water supply, drainage, and sanitary system management

Water Management:

• Legionella risk assessments and control measures
• Water quality monitoring and compliance testing
• Management of water systems to meet health and safety regulations

By proactively managing these systems, we help minimise downtime, reduce risk, and ensure compliance, giving you peace of mind that your facilities operate efficiently and safely.

Heating, Ventilation, and Air Conditioning

At Healthy Estates Facilities Management, we ensure your HVAC systems are efficient, reliable, and compliant. Our services include:

  • Regular servicing and preventative maintenance of heating, ventilation, and air conditioning systems
  • Rapid response to system faults or breakdowns
  • Monitoring and optimisation of system performance for energy efficiency
  • Compliance inspections and certification in line with current regulations
  • Coordination with specialist contractors for installation, upgrades, or major repairs
  • System cleaning, ductwork maintenance, and air quality management

By managing all aspects of HVAC, we help maintain comfortable, safe, and energy-efficient environments for your sites, while reducing operational risks and costs.

General Maintenance

At Healthy Estates Facilities Management, we provide a comprehensive range of services to keep your sites fully operational, safe, and efficient.

General Maintenance:

  • Routine inspections, repairs, and upkeep of all building systems
  • Minor plumbing, carpentry, and joinery work
  • Decoration, refurbishment, and upkeep of communal areas

Building Services:

  • Structural inspections and maintenance
  • Doors, windows, and roof repairs
  • Floor and surface repairs, painting, and general upkeep

Kitchen Services:

  • Maintenance and servicing of kitchen equipment
  • Compliance checks for hygiene and safety
  • Rapid response to equipment breakdowns

Laundry Services:

  • Servicing and maintenance of laundry machinery
  • Compliance with health and safety standards
  • Efficient management of laundry operations to minimise downtime

By managing these services, we take the administrative and operational burden off your team, ensuring your sites run smoothly while remaining fully compliant.

Electrical

At Healthy Estates Facilities Management, we ensure your electrical systems are safe, compliant, and reliable. Our services include:

  • Routine inspections and testing of electrical installations (fixed wiring)
  • Portable appliance testing (PAT)
  • Maintenance and repairs of lighting, power, and distribution systems
  • Emergency electrical fault response
  • Compliance checks and certification in line with regulations
  • Coordination with contractors for specialised electrical work

Our team takes care of all aspects of electrical safety and compliance, keeping detailed records and ensuring that any issues are addressed promptly to minimise disruption.

Fire & Security

At Healthy Estates Facilities Management, we ensure your sites remain safe, compliant, and secure. Our Fire and Security services include:

Fire Safety:

  • Fire alarm system testing and maintenance
  • Emergency lighting checks and servicing
  • Fire risk assessments and compliance monitoring
  • Fire drills and staff training support

Security:

  • Intruder alarm monitoring and maintenance
  • CCTV system management and servicing
  • Access control systems installation and upkeep
  • Security risk assessments and reporting

We manage all aspects of fire and security, coordinating contractors, monitoring compliance, and keeping detailed records—so you can have peace of mind that your site is protected.